The BrainStorm QuickHelp Program
Nominate a Customer“With BrainStorm, we’re seeing for the first time that the number of emails sent is declining and Teams chats are rapidly increasing. We had five different chat/collaboration tools across the company before—now the whole organization is running on Teams.”
Bron McCall
Chief Technology Officer
Extra Space Storage
The BrainStorm QuickHelp™ Program is a Microsoft-sponsored initiative that’s helping users of all skill levels love their technology and use it more effectively. Eligible customers receive company-wide access to the QuickHelp platform for up to 90 days, kickstarting their organization’s usage and opening the door for the extraordinary productivity to come.
BrainStorm QuickHelp Program Benefits
The BrainStorm QuickHelp Program engages users, creates change, and has increased active usage for enterprise and corporate accounts by more than 5X. This proven program can help you achieve your Cloud usage metrics and wow even your most technology-averse customers.
QuickHelp Customer Benefits
- Drive adoption and usage of Microsoft Teams and the full suite of Office 365
- Work smarter and more efficiently with specific Teams use cases
- Cut down on help desk and training costs
- Maximize software investment
- Increase organizational productivity and effectiveness
Program Details
- Up to 90 days of BrainStorm QuickHelp platform during proof of concept phase (funded by Microsoft)
- Targeted change management and communication materials
- A dedicated Activation Manager to help configure QuickHelp and drive success
- Customers must opt-in to the program by June 30, 2020. Deployment of up to 90 days of QuickHelp must happen by September 30, 2020.
BrainStorm QuickHelp Program Requirements
Customers must meet the following criteria to be nominated for the program:
- Must not have consumed the program previously (exceptions may be requested).
- Must be over 250 Office 365 seats.
- Public sector customers must obtain a fully-executed Microsoft Gift Letter to participate in this program. Contact usm365usageteam@microsoft.com for assistance.
The BrainStorm BluePrint™
Change is not an event—it’s a process that requires planning, goals, adjustments and continuous upkeep at scale. The BrainStorm BluePrint is a cutting-edge approach to helping your organization understand why change is important, and then creating a personalized and specific plan to make change happen.
Vision
Enabling digital transformation for immediate business impact.
Too often, organizations want to know the how of software adoption, but they forget to ask why. BrainStorm helps create an intentional and strategic vision for how technology can create measurable business results.
Plan
A customized adoption strategy to drive software usage.
One-size-fits-all doesn’t fit anybody. To drive long-term usage, customers need a plan that’s tailored to their organization and users. By identifying and learning from users, BrainStorm will help your customers plan the critical steps to meaningful change and adoption.
Scale
Delivering personalized learning to every user and measuring the results.
Most digital transformation efforts only focus on launching software, but without a shift in individual behavior, organizations can’t see long-term change. BrainStorm empowers customers to keep up with their ever-changing technology and transform their organizations at scale.
Enroll a customer
Ready to get started? Please fill out this simple enrollment form with your information (customer information will be requested on the next page). Once enrollment is complete, we’ll email you with next steps.
BrainStorm QuickHelp Program Process
- Nominate your customer
- You will receive an email notification with customer acceptance or decline within 48 hours.
- Your BrainStorm Business Development or Partner representative will work with you to secure the introductory customer meeting. Participation in this meeting is optional, but your input on the customer opportunity and environment is required.